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0}}.spinner{display:inline-grid;place-items:center;color:var(--blue-700)}.alert{display:flex;gap:10px;align-items:flex-start;padding:12px 14px;border-radius:var(--radius-sm);border:1px solid;font-size:.92rem;margin-bottom:14px}.alert>.icon{margin-top:2px}.alert-title{display:block}.alert-info{background:var(--blue-50);border-color:#b9d1f0;color:var(--blue-900)}.alert-warning{background:var(--warning-bg);border-color:#f1cf8f;color:#5e3400}.alert-danger{background:var(--danger-bg);border-color:#f0b3ac;color:#7a1810}.alert-success{background:var(--success-bg);border-color:#a6d4b8;color:#124a28}.alert-attention{background:var(--attention-bg);border-color:#f2c2a4;color:#6b2109}.stack .alert,.card .alert{margin-bottom:0}.card .alert+*{margin-top:12px}.toasts{position:fixed;right:16px;bottom:16px;display:grid;gap:8px;z-index:200;width:min(420px,calc(100vw - 32px))}.toast{display:flex;align-items:center;gap:10px;padding:10px 8px 10px 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header{display:flex;align-items:center;gap:8px;flex-wrap:wrap;margin-bottom:8px}.msg-meta{margin-left:auto;font-size:.82rem;color:var(--text-muted)}.msg-final{border-left:4px solid var(--success);background:#fbfefc}.msg-final header .icon{color:var(--success)}.msg-question{border-left:4px solid var(--attention)}.msg-question header .icon{color:var(--attention)}.msg-user{border-left:4px solid var(--blue-600);background:#f9fbfe}.msg-user header .icon{color:var(--blue-600)}.reply-box{border:2px solid var(--attention)}.quote{background:var(--attention-bg);border-radius:var(--radius-sm);padding:10px 14px;margin-bottom:14px}.confirm-card{text-align:center;padding:40px 24px;display:grid;gap:12px;justify-items:center}.confirm-icon{color:var(--success);width:72px;height:72px;border-radius:50%;background:var(--success-bg);display:grid;place-items:center}.ticket-number-big{font-size:1.1rem}.ticket-number-big strong{font-size:1.25rem;color:var(--blue-800)}.timeline{list-style:none;margin:0;padding:0;display:grid;gap:0}.timeline-item{display:grid;grid-template-columns:24px 1fr;gap:10px;position:relative;padding-bottom:14px}.timeline-item:not(:last-child):before{content:"";position:absolute;left:11px;top:24px;bottom:0;width:2px;background:#e2e7ee}.timeline-dot{width:24px;height:24px;border-radius:50%;display:grid;place-items:center;background:#edf0f4;color:#4a5668}.actor-operatore .timeline-dot{background:var(--blue-50);color:var(--blue-700)}.actor-utente .timeline-dot{background:var(--success-bg);color:var(--success)}.timeline-text{font-size:.9rem;font-weight:550}.timeline-meta{font-size:.78rem;color:var(--text-muted)}.tag-internal{display:inline-flex;align-items:center;gap:3px;margin-left:6px;font-size:.75rem;font-weight:600;color:var(--note);background:var(--note-bg);border:1px solid var(--note-border);border-radius:4px;padding:0 5px;vertical-align:1px}.workspace{max-width:1600px;margin:0 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